Terms of use and sale

Terms of Use

These Terms of Use define the conditions for accessing and using the Xwévi website. Any browsing on the site implies full acceptance of these terms.

1. Purpose

These Terms of Use define the conditions for accessing and using the Xwévi website. Any browsing on the site implies full acceptance of these terms.

2. Presentation of Xwévi

Xwévi designs and coordinates immersive experiences in Benin.

• The design of immersive stays
• Connecting travellers with local communities and providers
• Support in organising the experience
• Xwévi acts as a facilitator and coordinator between travellers and local stakeholders.

3. Website access

The site is freely accessible to any user with internet access. Xwévi reserves the right to interrupt or modify access to the site at any time.

4. Nature of the experiences offered

The experiences offered are based on immersion in rural environments, interactions with residents and hospitality conditions adapted to the local context.

• They do not fall within standardised tourism
• They require a capacity for adaptation
• They are based on unformatted human exchanges

5. Xwévi’s role

Xwévi designs the experiences, coordinates participants and facilitates the relationship between the parties. Xwévi does not act as a travel agency under French regulations.

• Unless expressly stated otherwise, Xwévi is not the direct provider of accommodation
• Unless expressly stated otherwise, Xwévi is not the direct provider of activities
• Unless expressly stated otherwise, Xwévi is not the direct provider of catering
• Unless expressly stated otherwise, Xwévi is not the direct provider of local transport
• These services are provided by independent local actors.

6. Liability

Xwévi commits to selecting reliable partners and coordinating the experiences under the best possible conditions. However, Xwévi cannot be held responsible for:

• Services performed by third parties
• Hazards linked to the local environment
• Cultural or interpretive differences

7. User commitments

Users undertake to:

• Respect residents and local cultures
• Adopt behaviour suited to the context
• Show respect and discretion

8. Intellectual property

The site content is protected and may not be used without authorisation.

9. Personal data

Collected data is used only within the framework of the relationship with users.

10. Applicable law

These Terms of Use are governed by Beninese law.

Terms of Sale

These terms govern the conditions under which Xwévi designs and coordinates immersive experiences in Benin.

1. Purpose

These terms govern the conditions under which Xwévi designs and coordinates immersive experiences in Benin.

2. Nature of services

Xwévi offers:

• The design of an immersive stay
• Coordination of local stakeholders
• Personalised support
• Concrete services (accommodation, activities, food) are provided by independent local providers.

3. No travel package

Unless expressly stated, the offers proposed by Xwévi do not constitute travel packages within the meaning of French law. Xwévi acts as an intermediary and coordinator, not as a travel organiser.

4. Booking

Booking takes place after an exchange with Xwévi and after validation of a personalised proposal. It becomes effective after:

• Acceptance of the quote
• Payment of a deposit

5. Payment

Payment is made according to the terms set out in the quote:

• Deposit upon booking
• Balance before departure

6. Changes

Any change requested by the client may lead to:

• A programme adjustment
• A price adjustment

7. Cancellation

In the event of cancellation:

• The deposit may be retained depending on expenses already incurred
• The balance may be partially due depending on the stage of preparation

8. Liability

Xwévi acts as coordinator. Each local provider is responsible for the services it supplies. Xwévi cannot be held responsible for:

• Incidents occurring during activities carried out by third parties
• Local conditions
• Unforeseen events

9. Conditions specific to immersion

Xwévi stays involve simple comfort conditions, a rural environment and non-standardised activities. The client acknowledges accepting these conditions.

10. Insurance

Travellers are strongly advised to take out:

• Travel insurance
• Repatriation insurance

11. Applicable law

These Terms of Sale are governed by Beninese law.